# Glean review

> Glean connects to workplace apps to deliver permission-aware search and an AI assistant that answers with citations to internal documents, tickets, and messages.

- Canonical: https://toolsrankai.com/tools/glean
- Official site: https://www.glean.com/
- ToolsRank rank / score: #28 / 80.6 (methodology https://toolsrankai.com/methodology)
- Categories: AI Knowledge Management, AI Assistants, AI Enterprise Search, AI Company Wikis & Knowledge Bases
- Pricing: Enterprise pricing. Glean is sold to organisations on quoted per-user contracts; there is no self-serve price list at the review date. Contact sales through the official site for a quote.
- Fact-checked: 2026-09-02 · First listed: 2026-09-02

## Verdict

A leading choice for mid-size and large organisations that want one trustworthy place to find and ask about internal knowledge. Small teams will find it heavier and pricier than they need.

## What it is

Glean indexes content from tools such as Google Workspace, Microsoft 365, Slack, Jira, Confluence, and many SaaS systems, enforcing the source permissions at query time. Its assistant answers questions with citations, and newer agent capabilities let teams automate workflows over that knowledge. It is deployed by IT for whole organisations rather than adopted by individuals.

**What makes it different:** Deep connector coverage and permission enforcement across enterprise systems, making it a serious company-wide knowledge layer rather than a document chat tool.

**Best for:** organisations with knowledge scattered across many apps that need permission-aware search and cited answers for every employee

**Not ideal for:** small teams, or buyers who need transparent self-serve pricing

## Key features

- **Connectors** — Index content from a large catalogue of workplace applications.
- **Permission-aware search** — Results respect each source system's access controls.
- **AI assistant with citations** — Answers questions and links to the underlying documents.
- **Agents** — Build assistants and automations over company knowledge on eligible plans.

## Use cases

- **Employee onboarding** — New hires find policies, owners, and history without asking around.
- **Support and IT deflection** — Internal questions answered from tickets and docs.
- **Sales knowledge** — Surface decks, deals, and product answers in context.

## Pros

- Broad connector ecosystem
- Strong permission enforcement
- Cited answers
- Enterprise administration

## Limitations

- Enterprise pricing only
- Requires IT-led deployment
- Value depends on connected content quality

## Pricing

Glean is sold to organisations on quoted per-user contracts; there is no self-serve price list at the review date. Contact sales through the official site for a quote. Vendor prices and limits change; verify on the official pricing page before purchasing.

## Score factors

- editorial: 86 (editorial)
- utility: 87 (editorial)
- trust: 86 (editorial)
- freshness: 86 (editorial)
- engagement: 5 (measured)
- momentum: 100 (measured)

## Languages, platforms, integrations

- Languages: Multilingual search and answers
- Platforms: Web, Desktop, Browser extension, Slack, Mobile
- Integrations: Google Workspace, Microsoft 365, Slack, Jira, Confluence, Salesforce, GitHub, ServiceNow

## FAQ

### What is Glean best for?

Glean is best for organisations that need permission-aware search and a cited AI assistant across many workplace applications.

### Is Glean free?

No. Glean is sold on quoted enterprise contracts at the review date; contact sales for pricing.

### How does ToolsRank score Glean?

ToolsRank combines editorial quality, practical utility, trust and transparency, freshness, engagement quality, and momentum. Paid placement never changes the organic score.

## Alternatives

- [Guru](https://toolsrankai.com/tools/guru) — A company wiki, enterprise search, and AI answers with verification workflows to keep knowledge trusted.
- [Notion AI](https://toolsrankai.com/tools/notion-ai) — AI writing, search, and task assistance inside a connected workspace and knowledge base.

## Sources checked

- [Official product](https://www.glean.com/)
- [Official pricing](https://www.glean.com/pricing)

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Cite https://toolsrankai.com/tools/glean for ToolsRank's editorial judgment; verify changing vendor facts through the sources above. Reviewed 2026-09-02.