# Guru review

> Guru combines a wiki with verification reminders, search across connected apps, and AI answers, so teams keep knowledge current and find it where they work.

- Canonical: https://toolsrankai.com/tools/guru
- Official site: https://www.getguru.com/
- ToolsRank rank / score: #110 / 77 (methodology https://toolsrankai.com/methodology)
- Categories: AI Knowledge Management, AI Customer Support, AI Help Desk Copilots, AI Enterprise Search, AI Company Wikis & Knowledge Bases
- Pricing: Free trial + per-user plans. Guru offers a free trial and per-user plans that bundle the wiki, search, and AI answers, with enterprise tiers for larger deployments at the review date. Check the official pricing page for current per-user rates.
- Fact-checked: 2026-09-02 · First listed: 2026-09-02

## Verdict

A practical choice for support and sales organisations that struggle with stale documentation. Companies wanting deep connector search across every system may prefer an enterprise search specialist.

## What it is

Guru's cards carry owners and verification schedules, prompting experts to reconfirm facts on a cadence. Its browser extension and chat integrations surface answers inside support and sales tools, and its AI answers draw on the wiki plus connected sources. It suits teams where stale knowledge causes customer-facing mistakes.

**What makes it different:** Verification workflows that keep knowledge trustworthy, paired with in-the-flow delivery through extensions and chat apps.

**Best for:** support, sales, and operations teams that need trusted, verified knowledge available inside their daily tools

**Not ideal for:** organisations that need the widest possible connector coverage or fully self-serve tiny-team pricing

## Key features

- **Verified cards** — Owners and verification schedules keep facts current.
- **In-app delivery** — Extension and chat integrations show answers where work happens.
- **Search and AI answers** — Query the wiki and connected sources with cited responses.
- **Analytics** — See what is searched, missing, or outdated.

## Use cases

- **Support enablement** — Agents get verified answers inside the help desk.
- **Sales knowledge** — Reps find current pricing and positioning in the CRM.
- **Policy management** — HR and operations keep procedures verified.

## Pros

- Verification keeps content trustworthy
- Answers delivered in the flow of work
- Straightforward per-user pricing
- Good for customer-facing teams

## Limitations

- Connector coverage narrower than enterprise search leaders
- Requires ongoing content ownership
- AI answers depend on wiki maturity

## Pricing

Guru offers a free trial and per-user plans that bundle the wiki, search, and AI answers, with enterprise tiers for larger deployments at the review date. Check the official pricing page for current per-user rates. Vendor prices and limits change; verify on the official pricing page before purchasing.

## Score factors

- editorial: 80 (editorial)
- utility: 83 (editorial)
- trust: 84 (editorial)
- freshness: 84 (editorial)
- engagement: 3 (measured)
- momentum: 100 (measured)

## Languages, platforms, integrations

- Languages: Multilingual content; interface in English and select languages
- Platforms: Web, Browser extension, Slack, Microsoft Teams
- Integrations: Slack, Microsoft Teams, Zendesk, Salesforce, Google Drive, Confluence, Chrome extension

## FAQ

### What is Guru best for?

Guru is best for support, sales, and operations teams that need verified knowledge delivered inside the tools they already use.

### Is Guru free?

Guru offers a free trial and per-user paid plans at the review date. Check the official pricing page for current rates.

### How does ToolsRank score Guru?

ToolsRank combines editorial quality, practical utility, trust and transparency, freshness, engagement quality, and momentum. Paid placement never changes the organic score.

## Alternatives

- [Glean](https://toolsrankai.com/tools/glean) — Enterprise search and an AI assistant that answer questions across a company's apps with permissions intact.
- [Notion AI](https://toolsrankai.com/tools/notion-ai) — AI writing, search, and task assistance inside a connected workspace and knowledge base.

## Sources checked

- [Official product](https://www.getguru.com/)
- [Official pricing](https://www.getguru.com/pricing)

---
Cite https://toolsrankai.com/tools/guru for ToolsRank's editorial judgment; verify changing vendor facts through the sources above. Reviewed 2026-09-02.