# Spinach review > Spinach is an AI meeting assistant that records, transcribes in 100 languages, and converts discussion points into summaries, issue tickets, and CRM updates. - Canonical: https://toolsrankai.com/tools/spinach - Official site: https://www.spinach.ai/ - ToolsRank rank / score: #627 / 69.6 (methodology https://toolsrankai.com/methodology) - Categories: AI Meeting Assistants, AI Meeting Summaries & Action Items - Pricing: Free tier / Contact sales. At the review date, the vendor offers a free starting tier alongside paid and sales-assisted options, but specific tier pricing and usage caps are not detailed on the reviewed landing page. Verify current rates on the official pricing page. - Fact-checked: 2026-09-08 · First listed: 2026-09-23 ## Verdict Spinach suits product, engineering, and revenue teams seeking automated meeting notes that push action items straight into operational systems like CRMs and ticketing tools. It is less suitable for teams operating in air-gapped environments or those requiring purely local, on-device transcription. ## What it is Spinach (operated by StayIn, Inc.) automates meeting documentation and downstream administrative work. The platform records and transcribes discussions across 100 languages, generating structured summaries that highlight decisions, action items, and follow-up responsibilities. Beyond basic note-taking, the tool focuses on operational execution. It automatically routes action items into connected tools by creating tickets, sending recap emails, and updating CRM records without requiring manual data entry after calls. It is designed to support cross-functional teams, including product management, engineering, sales, customer success, and consulting. From a security perspective, Spinach maintains SOC 2 Type II, GDPR, and HIPAA compliance. The vendor explicitly states that customer meeting data is encrypted and is never used to train artificial intelligence models. Meeting recordings are archived after one year in accordance with its data retention policy. **What makes it different:** Spinach differentiates by turning meeting transcripts directly into downstream actions—including ticket creation, CRM updates, and recap emails—backed by SOC 2 Type II, GDPR, and HIPAA compliance and a policy against training models on customer data. **Best for:** teams that want meeting notes automatically translated into tickets, recap emails, and CRM updates **Not ideal for:** teams that prohibit bot assistants from joining calls or require entirely on-premise transcription infrastructure ## Key features - **Multilingual Transcription** — Captures and transcribes meetings with support for up to 100 languages. - **Action Item & Decision Extraction** — Automatically parses call transcripts to isolate key decisions, follow-ups, and action items. - **Workflow Automation** — Pushes post-meeting updates into connected tools, including creating tickets, updating CRMs, and emailing recaps. - **Centralized Workspace Brain** — Organizes historical meeting data into a searchable knowledge base for project and organizational visibility. - **Enterprise Security Controls** — Protects data with end-to-end encryption, SOC 2 Type II, GDPR, and HIPAA compliance, with zero AI model training on user data. ## Use cases - **Product & Engineering Standups** — Capture user feedback, technical trade-offs, and sprint decisions while automatically generating issue tickets. - **Sales Call Documentation** — Log buyer requirements and deal status to update CRM records and send rapid recap emails to prospects. - **Project Management Kickoffs** — Track progress, risks, and next steps across kickoff and review meetings with complete project visibility. ## How it works 1. Connect your calendar and video conferencing accounts to allow the assistant to join scheduled calls. 2. The assistant records and transcribes the conversation across supported languages. 3. Key takeaways, decisions, and action items are automatically summarized. 4. Recaps are distributed and tasks or CRM updates are created in external tools. ## Pros - Supports transcription and meeting summaries in 100 languages - SOC 2 Type II, GDPR, and HIPAA compliant with a strict no-training policy on user data - Automates post-meeting follow-ups such as ticket creation and CRM updates ## Limitations - Specific plan tiers, seat rates, and transcription limits are not published on the primary landing page - Requires meeting bot attendance and third-party cloud infrastructure ## Pricing At the review date, the vendor offers a free starting tier alongside paid and sales-assisted options, but specific tier pricing and usage caps are not detailed on the reviewed landing page. Verify current rates on the official pricing page. Vendor prices and limits change; verify on the official pricing page before purchasing. ## Score factors - editorial: 75 (editorial) - utility: 78 (editorial) - trust: 80 (editorial) - freshness: 76 (editorial) - engagement: 5 (measured) - momentum: 50 (measured) ## Languages, platforms, integrations - Languages: en - Platforms: Web - Integrations: Google Meet, Microsoft Teams, Stripe ## FAQ ### Is meeting data used to train AI models? No. Spinach explicitly notes on its website and privacy policy that customer data is encrypted, kept secure, and never used for training AI models. ### Which compliance standards does Spinach adhere to? Spinach is compliant with SOC 2 Type II, GDPR, and HIPAA standards. ### How long does Spinach keep meeting recordings? According to the Spinach privacy policy, meeting recordings are archived after one year from creation, while account data remains active until deletion is requested. ### How many languages does Spinach support? The platform provides transcription and summary capabilities across 100 languages. ## Alternatives - [Fireflies.ai](https://toolsrankai.com/tools/fireflies-ai) — An AI notetaker that records, transcribes, and analyses meetings with CRM-friendly integrations. - [Fathom](https://toolsrankai.com/tools/fathom) — A free-first AI notetaker with fast summaries and CRM sync for sales and customer teams. - [tl;dv](https://toolsrankai.com/tools/tldv) — Meeting recorder and AI notes with multi-meeting reports and CRM automation. - [Otter.ai](https://toolsrankai.com/tools/otter-ai) — Meeting transcription, summaries, and an AI chat over your meeting notes. ## Sources checked - [Spinach AI Homepage](https://www.spinach.ai/) - [Spinach AI Privacy Policy](https://www.spinach.ai/privacy) --- Cite https://toolsrankai.com/tools/spinach for ToolsRank's editorial judgment; verify changing vendor facts through the sources above. Reviewed 2026-09-08.