Direct answer
What is Klevu?
Klevu is an e-commerce discovery platform providing search, merchandising, and personalization capabilities, now operating alongside Searchspring and Intelligent Reach as Athos Commerce.
Klevu is an e-commerce platform designed to optimize product discovery across online retail storefronts. The software provides search, merchandising, and personalization capabilities engineered to connect online shoppers with relevant products across both onsite and offsite touchpoints. In 2026, the company merged operations with Searchspring and Intelligent Reach under a unified parent entity, Athos Commerce, creating an integrated suite for product discovery and retail data management. The service provides technical support, ticketing, knowledge base access, and an ecosystem partner portal for retail integration.
Now part of Athos Commerce, Klevu combines its product search and merchandising capabilities with Searchspring and Intelligent Reach to connect retail shoppers with products onsite and offsite.
Product capabilities
Key features
E-commerce Search
Onsite search functionality to help online shoppers find matching catalogue products quickly.
Merchandising Tools
Merchandising capabilities to control product visibility, promote items, and direct shopper intent.
Personalization Capabilities
Tailored discovery features that present targeted product recommendations to shoppers.
Onsite and Offsite Discovery
Solutions designed to connect prospective buyers with inventory across storefronts and external touchpoints.
Partner Portal & Support
Dedicated ticketing, system status tracking, documentation, and a partner portal for agencies and integrators.
Practical fit
Who should use Klevu?
Improving Storefront Search
Replacing default platform search with specialized search capabilities to guide shoppers to relevant catalogue items.
Personalized Product Discovery
Deploying merchandising and personalization features across storefront journeys to enhance item visibility.
Editorial assessment
Pros and limitations
Where it is strong
- Combined capabilities alongside Searchspring and Intelligent Reach under Athos Commerce
- Dedicated coverage for both onsite and offsite product discovery
- Established support ecosystem including a dedicated partner portal and knowledge base
Where to be careful
- No publicly listed pricing or self-serve trial tiers on the official homepage
- Brand transition to Athos Commerce may require navigating combined platform offerings
Commercial context
Klevu pricing
At the review date in September 2026, public pricing is not listed on the official website. Prospective buyers must contact the sales team directly for quotes.
Pricing, limits, taxes, model access, and regional availability can change. Verify the purchase-critical details on the official pricing page linked under Sources.
Transparent ranking
Why Klevu scores 70
Each factor is scored on a 100-point scale, then combined using the public ToolsRank weights. Engagement and momentum stay at a neutral baseline until measured signals exist, so no tool can gain or lose position from numbers nobody recorded.
Compatibility
Languages, platforms, and integrations
Languages
- English
Integrations & surfaces
- Searchspring
- Intelligent Reach
Community
Reviews and questions
No approved member reviews yet. Editorial factors above are the only rating on this page.
Reviews and questions come from Google-signed members and are checked by an editor before they appear.
Frequently asked
Klevu FAQ
What happened to Klevu?+
Klevu has united with Searchspring and Intelligent Reach under a combined company named Athos Commerce.
What capabilities does Klevu provide?+
The platform provides e-commerce search, merchandising, and personalization capabilities designed to connect shoppers with products onsite and offsite.
Does Klevu offer public pricing?+
No publicly visible pricing plans or cost tiers are listed on the official homepage; buyers must use the contact form to request details.
Can existing users still access support?+
Yes, the vendor continues to provide access to customer support, a knowledge base, system status updates, ticket submission, and the Klevu Partner Portal.
