Decision guide · Reviewed Sep 2, 2026 · AI Knowledge Management, AI Assistants, AI Enterprise Search

Glean
80.6Microsoft Copilot
78.9Choose Glean when you need organisations with knowledge scattered across many apps that need permission-aware search and cited answers for every employee. Choose Microsoft Copilot when you need organisations on Microsoft 365 that want assistance grounded in their mail, files, and meetings with enterprise governance.
At a glance
The practical differences
| Decision factor | Glean | Microsoft Copilot |
|---|---|---|
| Best for | organisations with knowledge scattered across many apps that need permission-aware search and cited answers for every employee | organisations on Microsoft 365 that want assistance grounded in their mail, files, and meetings with enterprise governance |
| Not ideal for | small teams, or buyers who need transparent self-serve pricing | individuals or teams outside the Microsoft ecosystem |
| Pricing | Glean is sold to organisations on quoted per-user contracts; there is no self-serve price list at the review date. Contact sales through the official site for a quote. | The consumer Copilot is free with limits; Copilot Pro adds priority access and Office integration for individuals, and Microsoft 365 Copilot is licensed per user for organisations at the review date. Verify current prices on the official site. |
| Key difference | Deep connector coverage and permission enforcement across enterprise systems, making it a serious company-wide knowledge layer rather than a document chat tool. | Enterprise-grade grounding in Microsoft 365 data with governance IT already understands. |
| Overall rank | #28 | #47 |
| Review verdict | A leading choice for mid-size and large organisations that want one trustworthy place to find and ask about internal knowledge. Small teams will find it heavier and pricier than they need. | The natural choice for Microsoft 365 organisations; quality depends heavily on how well your tenant's data is organised. Individuals outside the ecosystem gain less. |
Microsoft Copilot score factors
Glean strengths
- Broad connector ecosystem
- Strong permission enforcement
- Cited answers
- Enterprise administration
Microsoft Copilot strengths
- Deep Microsoft 365 integration
- Enterprise governance
- Agent building via Studio
- Broad device coverage
Frequently asked
Glean vs Microsoft Copilot
Should I choose Glean or Microsoft Copilot?+
Choose Glean when you need organisations with knowledge scattered across many apps that need permission-aware search and cited answers for every employee. Choose Microsoft Copilot when you need organisations on Microsoft 365 that want assistance grounded in their mail, files, and meetings with enterprise governance. ToolsRank scores Glean 80.6 and Microsoft Copilot 78.9; the gap reflects editorial quality, utility, trust, and freshness, not popularity or payment.
Is Glean cheaper than Microsoft Copilot?+
Glean: Glean is sold to organisations on quoted per-user contracts; there is no self-serve price list at the review date. Contact sales through the official site for a quote. Microsoft Copilot: The consumer Copilot is free with limits; Copilot Pro adds priority access and Office integration for individuals, and Microsoft 365 Copilot is licensed per user for organisations at the review date. Verify current prices on the official site. Compare the plan you would actually use and verify current prices on each vendor's pricing page before purchasing.
Which is better for ai knowledge management?+
Glean currently scores higher for ai knowledge management work. Microsoft Copilot remains the stronger pick when your priority is organisations on Microsoft 365 that want assistance grounded in their mail, files, and meetings with enterprise governance. Avoid Glean if you are small teams, or buyers who need transparent self-serve pricing.
Can I use Glean and Microsoft Copilot together?+
Yes. Glean stands out for deep connector coverage and permission enforcement across enterprise systems, making it a serious company-wide knowledge layer rather than a document chat tool. Microsoft Copilot stands out for enterprise-grade grounding in Microsoft 365 data with governance IT already understands. Pairing them makes sense when one workflow needs both strengths; otherwise pick the tool that matches your primary job.