Direct answer
What is Guru?
Guru combines a wiki with verification reminders, search across connected apps, and AI answers, so teams keep knowledge current and find it where they work.
Guru's cards carry owners and verification schedules, prompting experts to reconfirm facts on a cadence. Its browser extension and chat integrations surface answers inside support and sales tools, and its AI answers draw on the wiki plus connected sources. It suits teams where stale knowledge causes customer-facing mistakes.
Verification workflows that keep knowledge trustworthy, paired with in-the-flow delivery through extensions and chat apps.
Product capabilities
Key features
Verified cards
Owners and verification schedules keep facts current.
In-app delivery
Extension and chat integrations show answers where work happens.
Search and AI answers
Query the wiki and connected sources with cited responses.
Analytics
See what is searched, missing, or outdated.
Practical fit
Who should use Guru?
Support enablement
Agents get verified answers inside the help desk.
Sales knowledge
Reps find current pricing and positioning in the CRM.
Policy management
HR and operations keep procedures verified.
Editorial assessment
Pros and limitations
Where it is strong
- Verification keeps content trustworthy
- Answers delivered in the flow of work
- Straightforward per-user pricing
- Good for customer-facing teams
Where to be careful
- Connector coverage narrower than enterprise search leaders
- Requires ongoing content ownership
- AI answers depend on wiki maturity
Commercial context
Guru pricing
Guru offers a free trial and per-user plans that bundle the wiki, search, and AI answers, with enterprise tiers for larger deployments at the review date. Check the official pricing page for current per-user rates.
Pricing, limits, taxes, model access, and regional availability can change. Verify the purchase-critical details on the official pricing page linked under Sources.
Transparent ranking
Why Guru scores 77
Each factor is scored on a 100-point scale, then combined using the public ToolsRank weights. Engagement and momentum stay at a neutral baseline until measured signals exist, so no tool can gain or lose position from numbers nobody recorded.
Compatibility
Languages, platforms, and integrations
Languages
- Multilingual content; interface in English and select languages
Platforms
- Web
- Browser extension
- Slack
- Microsoft Teams
Integrations & surfaces
- Slack
- Microsoft Teams
- Zendesk
- Salesforce
- Google Drive
- Confluence
- Chrome extension
Community
Reviews and questions
No approved member reviews yet. Editorial factors above are the only rating on this page.
Reviews and questions come from Google-signed members and are checked by an editor before they appear.
Frequently asked
Guru FAQ
What is Guru best for?+
Guru is best for support, sales, and operations teams that need verified knowledge delivered inside the tools they already use.
Is Guru free?+
Guru offers a free trial and per-user paid plans at the review date. Check the official pricing page for current rates.
How does ToolsRank score Guru?+
ToolsRank combines editorial quality, practical utility, trust and transparency, freshness, engagement quality, and momentum. Paid placement never changes the organic score.
