Loom score factors
Editorial quality82
Practical utility88
Trust & transparency85
Freshness85
Engagement quality0
Momentum50
Decision guide · Reviewed Sep 8, 2026 · AI Meeting Assistants
Loom
75.9
Microsoft 365 Copilot
77.5Choose Loom when you need communicating asynchronously across time zones, capturing technical bug reports with browser logs, and sharing video walkthroughs with automatic summaries. Choose Microsoft 365 Copilot when you need organizations committed to the Microsoft 365 suite seeking secure, permission-governed AI assistance inside Teams, Outlook, Word, and Excel.
At a glance
The practical differences
| Decision factor | Loom | Microsoft 365 Copilot |
|---|---|---|
| Best for | communicating asynchronously across time zones, capturing technical bug reports with browser logs, and sharing video walkthroughs with automatic summaries | organizations committed to the Microsoft 365 suite seeking secure, permission-governed AI assistance inside Teams, Outlook, Word, and Excel |
| Not ideal for | complex multi-track timeline video editing, high-end post-production mastering, or teams restricted from sending text transcripts to external AI processors | teams running primarily on Google Workspace or lightweight environments without Microsoft 365 licenses |
| Pricing | At the review date (September 2026), Loom offers a free Starter tier (capped at 25 videos per user and 5-minute recordings), a Business plan at $18/user/month ($15/user/month billed annually), and a Business + AI tier at $24/user/month ($20/user/month billed annually). Enterprise plans require contacting sales. Verify current pricing and packaging on Loom's official pricing page. | At the review date, the standalone Microsoft 365 Copilot Business add-on starts at a promotional $18.00 per user/month paid annually (originally $21.00; monthly billing is $25.20). Bundled plans like Microsoft 365 Business Standard with Copilot start at $23.50 per user/month paid annually. Copilot Chat is included at no extra cost for eligible commercial users. Check the official pricing page for up-to-date figures. |
| Key difference | Loom couples rapid screen and webcam recording with deep Atlassian ecosystem integrations, turning walkthroughs into pre-populated Jira tickets with system logs while offering automated transcript-based editing and meeting summaries. | Deep, native integration with Microsoft 365 applications, grounded in tenant-wide documents, emails, and meetings via Work IQ while preserving strict Microsoft Purview enterprise permissions. |
| Overall rank | #159 | #82 |
| Review verdict | Loom is an effective choice for distributed teams, software engineers, and support staff aiming to replace live meetings and long emails with concise, searchable video updates. It is less suitable for productions requiring complex multi-track timeline editing or organizations that restrict third-party cloud transcription. | Microsoft 365 Copilot is the premier choice for organizations deeply invested in Word, Teams, Outlook, and SharePoint that want contextual AI embedded directly into daily workflows. It is not suitable for organizations primarily using Google Workspace or those unwilling to license prerequisite Microsoft 365 commercial plans. |
Microsoft 365 Copilot score factors
Editorial quality82
Practical utility92
Trust & transparency85
Freshness91
Engagement quality0
Momentum50
Loom strengths
- Instantly generates a shareable web link as soon as recording stops without manual rendering delays.
- Loom AI automates metadata creation, including titles, summaries, action tasks, and chapter markers.
- Captures technical diagnostics like console errors and network activity directly into Jira tickets.
- Free Starter plan includes transcription and closed captions across 50+ languages for up to 50 team members.
Microsoft 365 Copilot strengths
- Native in-app experience inside standard Microsoft 365 applications
- Inherits organizational permissions, data classification, and retention policies directly
- Customer prompts and data are never used to train foundation models
- Broad feature suite including pre-built agents, Copilot Cowork, and audio Notebook summaries
Frequently asked
Loom vs Microsoft 365 Copilot
Should I choose Loom or Microsoft 365 Copilot?+
Choose Loom when you need communicating asynchronously across time zones, capturing technical bug reports with browser logs, and sharing video walkthroughs with automatic summaries. Choose Microsoft 365 Copilot when you need organizations committed to the Microsoft 365 suite seeking secure, permission-governed AI assistance inside Teams, Outlook, Word, and Excel. ToolsRank scores Loom 75.9 and Microsoft 365 Copilot 77.5; the gap reflects editorial quality, utility, trust, and freshness, not popularity or payment.
Is Loom cheaper than Microsoft 365 Copilot?+
Loom: At the review date (September 2026), Loom offers a free Starter tier (capped at 25 videos per user and 5-minute recordings), a Business plan at $18/user/month ($15/user/month billed annually), and a Business + AI tier at $24/user/month ($20/user/month billed annually). Enterprise plans require contacting sales. Verify current pricing and packaging on Loom's official pricing page. Microsoft 365 Copilot: At the review date, the standalone Microsoft 365 Copilot Business add-on starts at a promotional $18.00 per user/month paid annually (originally $21.00; monthly billing is $25.20). Bundled plans like Microsoft 365 Business Standard with Copilot start at $23.50 per user/month paid annually. Copilot Chat is included at no extra cost for eligible commercial users. Check the official pricing page for up-to-date figures. Compare the plan you would actually use and verify current prices on each vendor's pricing page before purchasing.
Which is better for ai meeting assistants?+
Microsoft 365 Copilot currently scores higher for ai meeting assistants work. Loom remains the stronger pick when your priority is communicating asynchronously across time zones, capturing technical bug reports with browser logs, and sharing video walkthroughs with automatic summaries. Avoid Microsoft 365 Copilot if you are teams running primarily on Google Workspace or lightweight environments without Microsoft 365 licenses.
Can I use Loom and Microsoft 365 Copilot together?+
Yes. Loom stands out for loom couples rapid screen and webcam recording with deep Atlassian ecosystem integrations, turning walkthroughs into pre-populated Jira tickets with system logs while offering automated transcript-based editing and meeting summaries. Microsoft 365 Copilot stands out for deep, native integration with Microsoft 365 applications, grounded in tenant-wide documents, emails, and meetings via Work IQ while preserving strict Microsoft Purview enterprise permissions. Pairing them makes sense when one workflow needs both strengths; otherwise pick the tool that matches your primary job.