Direct answer
What is Scribe?
Scribe automatically documents workflows by tracking clicks and keystrokes to generate step-by-step guides with annotated screenshots, text, and shareable SOPs.
Scribe tracks user actions across web browsers and desktop software to automatically generate annotated step-by-step guides and standard operating procedures. As you complete a task, the platform captures clicks, key inputs, and page interactions, assembling them into a chronological guide with automatically generated screenshots, highlights, and instructional text. Beyond standalone guides, Scribe offers Pages to bundle multiple procedures, prompt-driven SOP generation, and AI-assisted title and summary authoring. To keep guides secure and compliant, the platform provides manual and automated redaction features for personally identifiable information (PII) and protected health information (PHI), alongside administrative controls for team workspaces. Finished guides can be shared via direct link, embedded into knowledge repositories like Confluence or Notion, exported as PDF, HTML, Word, or Markdown, or connected to enterprise search engines and AI assistants to give human operators and autonomous systems context on how organizational work is executed.
Unlike generic screen recorders or manual documentation editors, Scribe captures every click and keystroke in real time to assemble editable step-by-step instructions with auto-annotated screenshots and enterprise redaction controls.
Product capabilities
Key features
Automated workflow capture
Records mouse clicks, field inputs, and page interactions in real time to automatically create sequenced visual steps.
Smart screenshot annotation
Crops, highlights, and numbers interaction points on captured screen elements without requiring graphic design tools.
PII and PHI data redaction
Provides manual, assisted, and admin-enforced automatic blur controls to keep sensitive personal or health data off servers.
AI SOP authoring and Pages
Generates complete standard operating procedures from text prompts, auto-titles guides, and bundles related processes together.
Multi-format exporting
Outputs guides into PDF, HTML, Markdown, and Microsoft Word files, or as embeddable widgets for internal wikis.
Voice and audio tools
Features speech-to-text to transcribe verbal instructions into steps, and text-to-speech narration for walkthrough presentations.
Enterprise security controls
Includes SAML SSO, SCIM provisioning, role-based permissions, domain verification, and SOC 2 Type II compliance.
Workflow
How Scribe works
- Install the Scribe browser extension (Chrome or Edge) or the desktop application for Mac or Windows.
- Click record and complete your normal workflow across web or desktop software.
- Scribe automatically captures steps, keystrokes, and annotated screenshots as you interact with each application.
- Edit, reorder, or supplement steps, apply PII redactions, or use AI to draft titles, descriptions, and Pages.
- Share via link, embed into tools like Confluence, or export to PDF, HTML, Word, or Markdown.
Practical fit
Who should use Scribe?
New hire onboarding
Package common workplace procedures into structured Pages so new employees can follow repeatable instructions independently.
Software rollouts and IT migrations
Build how-to guides for newly introduced enterprise software, showing users where to click to configure settings or complete requests.
Customer support and self-serve help
Embed interactive visual walkthroughs into help centers and ticketing responses to resolve recurring procedural questions.
Grounding AI agents and bots
Export workflow context and process structures through APIs to train internal assistants on operational steps.
Editorial assessment
Pros and limitations
Where it is strong
- Dramatically reduces time spent manually taking screenshots and writing procedural steps.
- Browser extensions for Chrome and Edge offer an immediate free path to capture web applications.
- Built-in redaction tools prevent accidental exposure of confidential or personal data.
- Multiple export options including Markdown, Word, PDF, and live embeds support existing knowledge bases.
Where to be careful
- Desktop application capture is restricted to paid Pro and Enterprise subscriptions.
- Redaction automation for PII and PHI requires higher-tier plans.
- Workspaces require team members to be on the same tier, preventing mixed Free and Pro configurations within one team.
Commercial context
Scribe pricing
At the review date (September 2026), Scribe provides a free Basic tier for browser-based guide generation. Paid plans start at $13 per seat per month (Pro Team, billed annually, minimum 5 seats) or $25 per seat per month (Pro Personal, billed annually). Desktop capture, sensitive data redaction, and offline exports require paid plans. Check the official pricing page for up-to-date pricing.
| Plan | Price | What it includes |
|---|---|---|
| Basic | $0 / month (free forever tier for web browser processes, unlimited guide creation with link sharing and embeds) | |
| Pro Personal | $25 / seat/month billed annually ($35 billed monthly; 1 seat minimum; includes desktop apps, PDF/HTML/Markdown exports, and screenshot editing) | |
| Pro Team | $13 / seat/month billed annually ($17 billed monthly; 5 seats minimum; includes team collaboration, commenting, and custom branding) | |
| Enterprise | Custom / custom billing (adds automated PII/PHI redaction, SSO, SCIM, multi-team governance, and custom API access) |
Pricing, limits, taxes, model access, and regional availability can change. Verify the purchase-critical details on the official pricing page linked under Sources.
Transparent ranking
Why Scribe scores 75.9
Each factor is scored on a 100-point scale, then combined using the public ToolsRank weights. Engagement and momentum stay at a neutral baseline until measured signals exist, so no tool can gain or lose position from numbers nobody recorded.
Compatibility
Languages, platforms, and integrations
Languages
- English
Platforms
- Web
- Chrome Extension
- Edge Extension
- Windows
- macOS
Integrations & surfaces
- Confluence
- Microsoft Word
- Microsoft Copilot
- Slack
- Google Chrome
- Microsoft Edge
Community
Reviews and questions
No approved member reviews yet. Editorial factors above are the only rating on this page.
Reviews and questions come from Google-signed members and are checked by an editor before they appear.
Frequently asked
Scribe FAQ
Can I capture desktop apps with the free version of Scribe?+
No. The free Basic plan only captures workflows occurring inside web browsers via the Chrome or Edge extensions. Capturing desktop operating systems and native software requires a Pro or Enterprise subscription.
How does Scribe protect sensitive data in screenshots?+
Scribe provides manual blurring tools on all plans. Paid and Enterprise tiers offer assisted and admin-enforced automatic redactions, which detect and blur PII or PHI across screenshots before they are published.
Does Scribe train AI models on captured company data?+
According to Scribe's security documentation, third-party AI service providers are prohibited from training their models on customer data, providers never receive captured images, and data processed by AI providers is deleted within 30 days.
Can a team have some users on Basic and others on Pro?+
No. Scribe enforces licensing tiers at the team workspace level. All members within a specific team must be on the same plan, though an organization can create separate teams for users requiring Pro features.
